SKU: GE200R
Availability: In Stock

The Ultra Comfort - Heated, Reclining, Folding Powerchair With Footrest & Remote Control

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Rethink your Expectations - Heated Seat. Back AND Legrest Recline. Long Range AND Airline Friendly. In the folding category, nothing comes close to the comfort and competency of this chair.
£1,949.99
£1,949.99

Total with VAT Relief

Want to see it in person?

  • Twin 9ah Side-Access, air-safe batteries
  • Electric Recline, Remote Control
  • Heated seat and backrest with 3 settings
  • Rear suspension and pneumatic tyres
  • Pull-Out Footrest and integrated headrest
  • Upgraded, powerful brushless motors
  • Powerchair
  • UK Charger
  • Instruction Manual
  • 12 Month Parts & Labour Warranty

How quickly will my Powerchair arrive?

The next working day when ordered before 2pm. Orders made on weekends will be delivered on Tuesday.

What can I expect on the day of delivery?

As this is a large and expensive item, we use palletways to deliver to prevent damage in transit. They will text you (provided you leave a mobile number at checkout) with a 2 hour timeslot once your Power Chair has been loaded onto the final delivery truck on the day of delivery.

When the driver arrives, as this is a secure pallet delivery, the drivers are not insured to take the item across the threshold to your property (this is known as a kerbside delivery) and will leave it as close as possible to your property entrance - you are responsible for taking the Power Chair off the pallet and inside.

In the majority of cases, depending on which depot is local to you, most drivers can take the pallet away with them if you ask.

Can I pay extra to have an engineer deliver my Power Chair?

Yes, at checkout you can select engineer home delivery which adds £95 to the order and about 10 working days to the delivery time. Because the Powerchair does not require assembly, we recommend only paying for this service if you are not capable of taking a kerbside delivery and unpacking the Power Chair yourself.

A time and date for the appointment will be arranged via telephone call with yourselves approximately 3-5 working days after ordering, so please enter a phone number at checkout you will be able to answer in the days after ordering. Please note engineer delivery is only available on the English, Scottish and Welsh mainland.

On the day of delivery, the engineer will bring the Power Chair into your property, provide a demonstration, and remove all the packaging

What locations do you deliver to?

We deliver to the Great British mainland (England, Scotland & Wales) only. We can also deliver to any GB outlying islands for an extra courier fee, please call us to check before ordering. As an example, Isle of Wight generally costs approximately £40 extra for delivery.

Can I collect my Power Chair from you?

Yes you can collect from our premesis if you wish, just make sure you call us before ordering to arrange an appointment to come and collect. We can have your Power Chair ready to drive for you to take away with a demonstration, with or without the box as you wish.

What happens if my Power Chair is damaged in transit?

We will offer to replace the Power Chair without quarrel, so long as you notify us within 48 hours of the Power Chair being tracked as delivered. We may also offer you a discount or to send the parts if the damage is cosmetic only, however it's your decision as to whether you accept this, or ask for a complete replacement, or collection for a full refund.

How long do I have to return the Power Chair if I don't want it?

14 days starting from when the Power Chair tracks as being delivered.

How do I initiate a return request?

Head over to our contact page and submit a message quoting your order number, return reason, and contact details, and we will respond with instructions.

Once your return is authorized, you can either:

  • Drop the Power Chair off at our premesis yourself (Wiltshire SN6 6HE)
  • Post it back yourself using a tracked service
  • Utilize our returns collection service for a £70 charge, which covers the palletways cost to collect from you and deliver back to us.

Note that if you are returning the Power Chair because it's developed a fault within the first 14 days, the returns collection service cost is covered by ourselves. If the Power Chair develops a fault after 14 days of taking delivery, please check our excellent warranty policy on the next tab for details.

Restocking fees and postage refunds

We only charge restocking fees when absolutely neccessary in the following scenarios:

  • Items are returned with clear signs of use and/or damage
  • Items are returned without their original inner or outer packaging
  • Items are returned to missing supplementary inserts such as chargers and instruction manuals.

Any restocking fees charged are only used for, and proportionate to, the cost of restoring a product to a resealable condition.

Please note that in line with the consumer contracts regulations, the engineer delivery option is non-refundable as it is an upgraded/paid delivery option.

Already own this item and need a warranty repair?

Click here to submit a warranty repair request.

With many moving parts and exposure to scrapes, bumps, hills and the weather, it's important you have a clear understanding about how you're covered in the event of a breakdown.

What's the difference between insurance and warranty?

Warranty is included as standard for the first year, and covers something going wrong with the product. Insurance is completely optional and similar to car insurance, provides cover for accidents, such as theft, user-caused damage, and the consequences of an accident such as injury.

What does this Power Chair's warranty cover?

Free 1 Year parts & labour cover for mechanical or electrical faults.

What does the optional insurance cover?

The 'Standard' insurance option covers loss, damage, legal liability for injuring others, breakdown recovery, loss of keys, personal injury and loss of belongings, hire costs while waiting for repair, plus cover for mugging.

If you choose to opt-in when ordering, we can offer 1 month of plus insurance free of charge. Many customers choose this option as it gives peace of mind while you spend the first month getting used to your chair, in the knowledge there is no automatic renewal and therefore no unexpected direct debit when the month ends, instead the insurer, Mark Bates Ltd, will be in touch to check if you want to renew. You can view full details on the free insurance in the IPID here.

'Plus' insurance adds cover for punctures, legal cover if someone else hits you, automatic cover for any manual wheelchairs you own, pet and dental cover, and any driver using your Power Chair being automatically covered. You can view the full breakdown of the things covered by insurance in the IPID here.

Can I extend the warranty?

Yes, up to a maximum of 5 years total, and you can also renew the warranty next year when the first year expires, in case you didn't want to add the extra cost up-front.

What happens if my Power Chair develops a fault?

Send a message via our contact page here, quoting your order number and the fault in question. Our customer service agents will then contact you promptly to arrange a repair. After gathering enough information about the fault, at our discretion, we will then take action in one of the following ways:

  • If the fault is obvious and easy to repair We will make an appointment for an engineer to visit your home to replace the faulty parts free of charge.
  • If the fault is obvious but hard to repair, or the Power Chair needs diagnostic work We will uplift the Power Chair from your home to our workshop free of charge. Normally we have Power Chairs repaired and on their way back with customers within 3 working days after they've been collected.
  • If the fault is not obvious and requires diagnostic work We will ask you to either deliver your Power Chair into our workshop in Wiltshire in person or with your own courier, or utilise our collection courier service for a £70 deposit. This deposit is refunded if a genuine fault is found with the Power Chair, with repairs then being made and the Power Chair returned to you by our courier at our own cost.
  • If the fault is discovered to be caused by user error or accident We will contact you with a repair and return quote for approval before making repairs. Costs for user-damaged Power Chair repairs will also include the collection and return delivery charges, unless the customer delivers and collects themselves. If you are concerned about this possibility, we recommend taking out insurance at the point of purchase which covers the cost of accidental factors such as user damage and theft.
  • If you are close enough to our workshop in Wiltshire: You are also welcome to bring the Power Chair in for a workshop repair. Our engineer can discuss the problem with you, and will normally have the Power Chair fixed within 1 working day. There is no need to wait for the repair, we will deliver the Power Chair back to you by courier for your convenience.

Why might I need to pay £70 to have my Power Chair collected for repair?

Powerchairs are complex machines and on average cost us £150 under our warranty scheme for each repair when you combine our collection costs (around £70 per item), another £45 on delivery when we send it back to you repaired, and around 90 mins of labour costs.

Charging this deposit only when the fault isn't obvious ensures we at least cover the collection portion of our repair costs (less than half) when no genuine fault (user error) is found. We make no profit on this and the whole deposit pays our courier for the collection job. We still cover the labour time and return carriage costs ourselves (unless user damage is discovered).

Can I pay to have my Power Chair serviced?

Yes, however for the same reason we describe in the repair collection deposit explanation above, the costs vary depending on whether you can bring the Power Chair to our workshop, or need it collecting and dropping off again

  • If you bring the Power Chair to our workshop: A service costs £110 (VAT exempt price), plus £45 delivery if you don't want to have to come back a following day to collect the Power Chair when it's ready.
  • If you want the Power Chair collecting and dropping off: A service costs £110 (vat exempt price), plus £70 collection and £45 redelivery for a total price of £225 with VAT relief.

A sleek, refined, top-end folding powerchair with many geuninely useful, unique features all designed to create a more comfortable place to sit and drive on longer days out.

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Omnidirectional wheel for seamless navigation on diverse surfaces

Glide smoothly over any surface with our advanced omnidirectional wheel, making movement feel natural and effortless in every direction.

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Hands-free automatic folding and unfolding

Simplify your life with the automatic hands-free folding and unfolding feature, eliminating the need for any manual effort.

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Advanced dual suspension system for a smoother ride

Enjoy a steady and smooth ride, even on rough surfaces, thanks to our innovative dual suspension system designed to absorb bumps for your ultimate comfort.

Please refer to the full  product description below for a full breakdown on all this chair's amazing features. No expense has been spared with the Ultra Comfort powerchair, and the result is a slick looking, modern chair that's designed to keep you as comfortable as possible on days out. 

Traditional folding power wheelchairs only focus on the basics - The ultra comfort bucks that trend with unique features such as electric recline, a pull-out footrest, optional bluetooth remote control, and special twin airline-friendly long-range batteries to create an experience of creature comforts you'd normally only expect on a non-folding, permanent powerchair.

Stand Out Features

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Long range AND Airline Friendly

Twin quick-release batteries give you a long range while still being under the limit for airline travel.

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Heated Cushions

4 Heat settings (0,1,2,3) give you extra comfort on cold days out.

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Easy Off Board Charging

No more kneeling down to remove the battery - Quick side release batteries can be charged on and off-board.

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Electric Recline Backrest

Recline from 0 to 55 degrees at the press of a button, and anywhere inbetween.

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Pull-Out Footrest

Perfect if staying in one place for a period of time, allowing you to put your feet up and relieve pressure.

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Bluetooth Remote

In addition to the joystick, you can remotely drive the chair using the included bluetooth remote.

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Headrest Included

Height and angle adjustable headrest included as standard. The headrest can also be removed.

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Suspension

Smooth out the ride with our seat suspension, which combined with our large pneumatic tyres and generous seat cushioning make for a very comfortable driving experience.

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Easy to Fold

A large single clip at the back of the seat allows the chair to be easily folded and unfolded in seconds.

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Powerful 250w Motors

We've upped the power from our brushless motors to provide 500w of power combined. This is more than you typically see on folding powerchairs and gives the chair enough torque and 'grunt' to tackle slopes and other obstacles.

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Upgraded Traction & Stability

Due to their light weight, all folding powerchair brands compromise on traction when compared to their much heavier, non-folding counterparts. We've made several revisions to combat this - The tyres have been made stickier, the front castors updated to provide less turning resistance, and a revision to the overall balance of the frame.

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Under-Seat Storage

A large under-seat storage basket allows you to carry around 8 bottles of water as a reference. Some customers also use it to hold a spare set of batteries. There is also a large storage slip on the back of the seat that can hold large documents and other flatter items.

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Anti-Tip Protection

With the upgrades made to the frame, tyres, batteries and motors, this chair is quite comfortable handling inclines, however as a safety precaution, large anti-tippers are also present to help prevent a tip-back in the event of attempting a slope that's too steep.

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Updated Joystick Controls

An all-new compact controller provides simple controls for all the chair's functions and display for speed and battery life, while providing a smoother driving experience.

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Wider Armrests Available

Some customers might want wider arm-rests than the standard 18 inches. For this, we can pre-install wider arm-rests for you before dispatch for £60 charge on the accessories list. The kit increases the width of the arm-rests to 20 inches.

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Toolkit, Lap & Leg Belts Included

Provided inside the toolkit is an optional lap and leg belt you can use if needed to keep yourself secure when driving. The leg belt clips in under the front of the seat and can stop the legs of those with motor issues sliding off the footplate, while the lap belt threads through the lower backrest to hold you in.

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Accessories

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Cup Holder

Adjustable to fit various sizes. Cannot be used at the same time as the phone holder.

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Phone Holder

Fits all sizes. Cannot be used at the same time as the cup holder.

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Side Bag

Chunky bag for storing easily accessible essentials

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Travel Case

Protects the chair in transit, includes pockets for charger and accessories.

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Attendant Bracket

Allows the joystick to be mounted on the backrest for carer control.

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Headrest

Plush, multi-adjustable headrest. Mounts via a frame to the backrest.

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The Specs

99cm

Length

62cm

Width

79 x 62 x 37 cm

Folded

46cm

Seat Width

53cm

Seat Height

53cm

Backrest Height

16 Miles

Max Range

2x9ah Li

Battery

Air

Tyres (Rear Only)

6-19st

Ideal User Weight

23st

Max User Weight

12 Degrees

Max Incline

26.4kg

Heaviest Piece

2 x 1.3kg

Battery Weight

Compare The Range

The Comfy Carbon

Our Lightest

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The Folder

Our Best Value

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The Sturdy

Versatile & Comfy

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The Ultra Comfort

Ultimate Luxury

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The Comfy Carbon
 The FolderThe Sturdy
The Ultra Comfort
Weight without battery
19kg
24.4kg24.4kg26.4kg
Range
12.4 Miles
8 Miles16 Miles
16 Miles
SuspensionRear Shocks
Rear ShocksRear ShocksRear Shocks
Rear Wheel
8 Inch Solid
12 Inch Pneumatic12 Inch Pneumatic12 Inch Pneumatic
Batteries12ah Li @ 1.7kg10.4ah li @ 2.1kg
2 x 9ah Li @ 1.3kg ea.
2 x 9ah Li @ 1.3kg ea.
Length105cm99cm99cm99cm
Width56cm60cm62cm62cm
Folded Size
85 x 56 x 30cm
79 x 60 x 37cm79 x 62 x 37cm79 x 62 x 37cm
Motors
2x180w Brushless2x250w Brushed
2x250w Brushless2x250w Brushless
Attentant Control
Not Available
OptionalOptionalOptional
Headrest
Not AvailableOptionalOptionalIncluded
Heated Seat
NoNoIncludedIncluded
Bluetooth RemoteNoNoNo
Included
Pull-Out Legrest
No
NoNoIncluded
Reclining Backrest
No
NoNoIncluded
Optional Accessories3
ManyManyMany

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