We understand that buying mobility equipment online can be a daunting process, which is why we've created a simple summary below of the reassurances we offer our customers.
Every product we sell has been carefully curated to be the very best offering in it's category on the market, so it's only right that we back it up with an equivalent quality of customer support:
Faulty, damaged, or something missing on delivery? We'll replace it. *1
Something gone wrong with an item? Call-outs, parts, labour and uplift included. *2
Brought something not suitable? We will exchange for a new item free of charge. *3
Can't post an item back yourself for a return? We offer a collection service. *4
If you still have questions, please feel free to give us a ring, our team are friendly, patient, and understanding and can help guide you in making the right decision without prejudice, or alternatively, for our full written shipping, returns, warranty and insurance policies, please visit the following pages:
*1: Any damage must be reported within 48hrs of delivery and faults within 14 days. After 14 days, any faults will convert into a warranty claim and covered by our free repair services within the warranty period.
*2: For the base warranty period, which is outlined on each product page. For example: Scooters and powerchairs are generally 1 year (unless you upgrade to an extended warranty), and beds are 3-5 years depending on model.
*3: Exchanging for a more suitable alternative will waive the return cost of the original item. If the original item is returned in less than new or incomplete condition, then standard return and restocking fees apply.
*4: Costs for our returns service can be found using the delivery policy link above.
Raise and lower your back and legs in our stylish, solid, British-Made bed & mattress package that can be highly customised to your design and practical needs.
£899.99
£899.99
Unit price
/ per
with VAT Relief ?
How Do I pay this VAT Relief Price?
After proceeding to checkout, you will be prompted to enter your shipping information. Underneath this section is a form, allowing you to simply tick the vat-exempt declaration box and specify the primary long-term illness or disability that either yourself, or the person you are buying for suffers from. VAT will then automatically be removed from your order as you proceed. Charities are also exempt from paying VAT, and can do so by simply ticking the relevant box.
Can I purchase VAT Exempt?
The answer is yes, so long as either yourself, or the person you are purchasing the goods for are chronically sick or have a disabling condition, and the goods are for personal/domestic use only. Charities are also exempt from paying VAT, and can do so by simply ticking the relevant box, and entering their charity number. This number will be quickly verified by us before dispatch of your order.
Who can't purchase VAT Exempt?
If the person the goods are intended for does not have any specific long-term medical conditions, by law they must purchase (and proceed through checkout) without applying for VAT exemption. If you have a short-term injury, or simply use the term 'old age', this would not make you eligible. Any organization that does not have a registered charity number (such as businesses) are also not exempt from paying VAT.
Each bed is made to order, with the manufacturing process taking about 3-4 weeks. Once finished, your bed will be handed over to a 2-man delivery team, who will ring you to arrange a suitable installation date, which is normally within 1-2 weeks of the bed being finished. This means from the point of order to the day of delivery, your bed should be delivered within 4-6 weeks.
What can I expect on the day of delivery?
Our 2-man delivery team will bring the bed indoors in pieces and set it up it in a room of your choice. Once set-up, they will also test the bed with you present to confirm everything is working, and you are happy.
Can I pay to have my old bed taken away?
Yes, although this does add a cost of £250 (charged by the furniture assemblers to us, which we must pass on). This option can be selected when adding the bed to your shopping cart.
What locations do you deliver to?
Due to the size and nature of this product, we deliver anywhere in the Great British mainland (England, Scotland & Wales) only.
Can I cancel or return this item
No. This is a made-to-order bed and is handmade to your exact option selections and as such is a 'customised' item in the eyes of the law, meaning it cannot be easily resold and therefore is non-cancellable and non-refundable.
What happens if my bed arrives damaged?
This is extremely rare - Our bed delivery teams take great care and specialize in handling beds, and we therefore guarantee that any bed delivered damaged or faulty will have an engineer dispatched to your home as soon as possible to replace any damaged or faulty components.
As a prestigious British manufacturing company, your bed is covered by Sitting Pretty's 3-year guarantee on the internal mechanism. If you have a problem with the bed, simply contact us, and we will arrange for one of Sitting Pretty's engineers to visit your home to make any needed repairs. The bed's mattress, frame, and electrical connections are also warranted for the first year.
If you want to cover yourselves against accidental damage, you can add accidental damage cover. This paid option extends the warranty covering parts, labour and call-outs in the event of a fault to a total of 5 years and also adds accidental damage cover, to ensure that you are insured against pet damage, stains and more. For full details on this insurance policy, please click here to view the Insurance Product Information Document.
Please note that due to changes in FCA Law, the Emmiera group who provide the premium warranty now have to operate a fixed pricing structure for warranties based on the value of the furniture:
Up to £499.99: £50
£500-£999.99: £75
£1000-£1499.99: £100
£1500-£1999.99: £150
£2000-£2999.99: £200
£3000-£3999.99: £250
£4000-£4999.99: £300
A truly outstanding package including an electrically adjustable bed with handset(s), matching head and footboards, a mattress and engineer installation, the Broadwell combines high customisability, British quality and exceptional value for money.
Electrically adjustable base
Achieve your perfect position thanks to the twin motors that allow independent adjustment of the backrest and legrest. From sitting up to watch TV, to putting your feet right up to reduce swelling (or both). All controlled from a simple handset (or a handset for each of you if you are having a twin bed)
Handcrafted in Britain
Each bed model goes through rigorous design and testing processes at our highly experienced British Factory, which uses only high quality timber, and fine padding and upholstery to cut, bolt, screw and glue each bed together to order.
Home Installation Included
As a complete package, we include engineer home installation with every bed, which includes a 2-man team visiting your home within 5-6 weeks of order and setting up the bed and demonstrating the controls. You can also opt to have an old bed removed at the same time.
Engineer Home Warranty
Every order comes with a 3 year warranty on all moving parts to back up the solid quality of our beds. We also include 1 year's cover on the mattress, electrics, fixtures/fittings and upholstery, plus you can insure the bed against accidental damage for 5 years for just £80.
25 Stone
Weight Limit
205cm
Total length
198cm
Mattress Length
59cm
Mattress to floor
105cm
Headboard height
45 Degree
Knee-break leg lifter
90 Degree
Backrest Adjustment
Made To Order
Not returnable
Options Explained
Drawer Options
Drawers are available on all beds in various configurations, however single beds in 2ft6" and 3ft sizes can only have them on one side, due to the width limitations of the bed.
All drawers come on castors as standard and provide ample under-bed storage
Single
Perfect for an individual looking to upgrade their night-time comfort, the single size comes in three different size options, from the narrow 2ft 6 inch version to the large single 3ft 6" option.
Double
Perfect if you don't need each side to operate independently, our doubles come in four different sizes and include one handset and mattress covering the total width of the bed.
Please note, 5ft and 6ft doubles can take two 20 stone max people due to having two synced mechanisms underneath.
Twin
Perfect for a couple that want independent adjustment of their side of the bed, all twin beds come with two separate handsets, beds and mattresses, that are bolted together and share a headboard and footboard.
All our beds come with a fully upholstered surround, which includes a matching headboard and footboard in one of the designs below:
Bridgford
Harworth
Milton
Ollerton
Retford
Selston
Oak
A high quality and great value mattress offering great postural support ideal for those longing for a good nights sleep. It comes with a tufted Coolmax top fabric and quilted beige fabric borders.
Ideal user: Someone who prefers a plain pocket sprung mattress looking for the best value for money.
Willow
A 10” medium density with 8″ ortho sprung memory and 2″ memory foam topper. A high quality and great value mattress offering great posture support, coming in a stylish coolmax breathable fabric with grey quilted boarders.
Ideal user: Someone wanting a comfy memory-topped mattress that wants the best value for money.
Hazel
A premium upgrade to the willow, the hazel features 1000 pocket springs and an inch of memory foam, all topped with tencel, a 4-way stretchy and soft sleeping surface.
Ideal user: Someone wanting a high-quality medium firmness mattress that uses superior materials and more springs for longjevity.
Birch
The birch is a soft mattress comprised of 8" reflex and 2" memory foam, all covered in a special topping that stretches with the body and is incredibly soft.
Ideal user: Someone who wants to 'sink into' their bed and prefers things to be on the warmer and softer side.
Cherry
The cherry features 9" of memory foam and 1" of gel foam which helps regulate body temperature, covered in Heaton - A special pressure relieving, stretchy surface that results in a true medium firmness.
Ideal user: Those worried about ordering a mattress that's too firm or too soft, or too hot or cold, the Cherry sits in that 'just right' zone for most customers.
Spruce
Firmest mattress within the range with 8″ firm ortho foam with 2″ memory foam top layer, finished off with a knitted, quilted top. Ideal user: Someone who wants a particularly firm foam mattress at a good price without compromising on quality.
Firmness
Materials
Core
Topper
Cover
Warmth
Oak
6/10
Standard
10" Pocket 600
Quilt
Coolmax
Cool-Standard
Willow
6/10
Standard
8" Pocket 600
2" Memory Foam
Coolmax
Standard
Hazel
7/10
Premium
9" Pocket 1000
1" Memory Foam
Tencel Soft
Standard
Birch
4/10
Premium
8" Reflex Foam
2" Memory Foam
Soft Finish
Standard-Warm
Cherry
5/10
Premium
9" Reflex Foam
1" Gel Foam
Heaton Soft
Standard
Spruce
8/10
Standard
8" Ortho Foam
2" Memory Foam
Standard
Standard
Chenille
Our chinelle fabric is provided from the Belvedere collection by Christina Marrone fabrics, and comes in a wide variety of colours that have the look and feel of draylon velvet.
100% Polyester, 70,000 rub test.
Patterns
Fancy something a little different? We've sourced a range of different pattern types from some of the best upholstery manufacturers to give your bed a more personalised touch.
Herringbone
A timeless design coming in a range of colours, our herringbone fabric is perfect for those wanting a classic look on their bed. Our beds look especially good in darker, more neutral tones such as slate, grey and ebony.
Velvet
Stunning sumptuous velvet has an inviting softness and beautifully soft to the touch. If you want the most luxurious 'matt finish' fabric that is incredibly soft, this is the option to go for. Available in a range of bold shades ranging from neutrals to fashion-led colours along with a rub test of 50.000.
Faux Leather
The Infiniti collection from covertex. This is a premium faux leather with a 100,000 rub test that is built to last and holds its own when compared to geunine leather. As upholstered parts of the bed are not sat on like on chairs, it makes sense to opt for faux leather for most customers.
Warranty
As standard, this bed carries a 3 year warranty on the mechanism, meaning if anything goes wrong with the mattress platform or moving parts, we will send a specialist engineer to your home to make repairs free of charge.
Optional 5 Year Insurance
As a paid extra, you can opt for our 5 year Stainguard warranty. This extends warranty repairs on the bed from 3 years to 5 years, and also adds accidental damage cover, meaning that if you stain, scratch, or otherwise damage the bed, you will be covered.
Once your bed has been made to order, you will recieve a call from our engineers to book in your delivery appointment.On the day of delivery, a 2-man team will bring your bed into your bedroom and set it up, demonstrate it, and remove all the packaging.
We strongly recommend dismantling your old bed but not disposing of it until you've taken delivery, just in case there is an (albeit very rare) issue with delivery such as a van breakdown.
You can optionally choose for our engineers to remove and dispose of your old bed when delivering your new one, which is charged at the raw rate we get from the engineers.
Compare the Range
The Broadwell
Our original, best-selling British adjustable bed package
Adjustable backrest and legrest
Wired remote
Huge range of surround designs, mattress options and fabrics
Outstanding value for money
DreamFlex Classic
New for 2024, a luxury upgrade to the Broadwell
Adjustable backrest and legrest
Wireless remote(s)
Programmable memory positions and TV. zero-g & anti-snore presets
Control the bed from your smartphone via an app
Battery backup system in case of a power cut
DreamFlex Premier
Everything Included on the DreamFlex, plus:
Powered lumbar and headrest adjustment
RGB Mood lighting system replaces the standard under-bed lighting.
Bluetooth speaker system integrated, ideal for those who like to listen to white noise when falling asleep.
Added motion sensors raise the lights when getting in and out of bed in the middle of the night.
Wiltshire High-Low
Everything included on the Broadwell, plus an electric high-low adjustment to raise the whole bed up when needed to assist wire care for more dependent users.
Only available in 3ft and 4ft single bed options.
Drawers not available due to the high-low mechanism