• ✔ Huge 47st Weight Limit
• ✔ Electric backrest & leg adjustment
• ✔ Optional lumbar and head motors
• ✔ Wireless handset, ambient lighting & more
• ✔ Memory positions & battery backup

How quickly will my new bed arrive?

Each bed is made to order, with the manufacturing process taking about 3-4 weeks. Once finished, your bed will be handed over to a 2-man delivery team, who will ring you to arrange a suitable installation date, which is normally within 1-2 weeks of the bed being finished. This means from the point of order to the day of delivery, your bed should be delivered within 4-6 weeks.

What can I expect on the day of delivery?

Our 2-man delivery team will bring the bed indoors in pieces and set it up it in a room of your choice. Once set-up, they will also test the bed with you present to confirm everything is working, and you are happy.

Can I pay to have my old bed taken away?

Yes, although this does add a cost of £250 (charged by the furniture assemblers to us, which we must pass on). This option can be selected when adding the bed to your shopping cart.

What locations do you deliver to?

Due to the size and nature of this product, we deliver anywhere in the Great British mainland (England, Scotland & Wales) only.

Can I cancel or return this item

Each bed is hand-made to your specifications from over 100,000 possible combinations in the factory. As such, it is practically impossible for us to re-sell cancelled or returned beds unless the resale value is dropped by more than 50%. Therefore, if a bed is cancelled after more than 1 working day from order when production has started on your order, we must charge a 40% restocking fee to recover most of our losses incurred when this happens. There is also an additional £150 collection charge if the bed is cancelled after it’s been delivered and set up in your home. Please speak to us before ordering if you are unsure about any feature, specification or use case for our beds before ordering to ensure you are 100% happy with your bed when it arrives. These fees of course do not affect our excellent aftersales service, in case anything needs repairing or replacing under warranty.

What happens if my bed arrives damaged?

This is extremely rare - Our bed delivery teams take great care and specialize in handling beds, and we therefore guarantee that any bed delivered damaged or faulty will have an engineer dispatched to your home as soon as possible to replace any damaged or faulty components.

Already own this item and need a warranty repair?

Click here to submit a warranty repair request.

As a prestigious British manufacturing company, your bed is covered by Sitting Pretty's 3-year guarantee on the internal mechanism. If you have a problem with the bed, simply contact us, and we will arrange for one of Sitting Pretty's engineers to visit your home to make any needed repairs. The bed's mattress, frame, and electrical connections are also warranted for the first year.

If you want to cover yourselves against accidental damage, you can add accidental damage cover. This paid option extends the warranty covering parts, labour and call-outs in the event of a fault to a total of 5 years and also adds accidental damage cover, to ensure that you are insured against pet damage, stains and more. For full details on this insurance policy, please click here to view the Insurance Product Information Document.

Please note that due to changes in FCA Law, the Emmiera group who provide the premium warranty now have to operate a fixed pricing structure for warranties based on the value of the furniture:

• Up to £499.99: £50
• £500-£999.99: £75
• £1000-£1499.99: £100
• £1500-£1999.99: £150
• £2000-£2999.99: £200
• £3000-£3999.99: £250
• £4000-£4999.99: £300